Banker ‘destroyed’ after 120 fraud charges (2024)

A former bank employee’s life has been “destroyed” by “completely false” allegations she defrauded multiple banks out of hundreds of thousands of dollars, a court has been told.

Sara Daizli allegedly opened accounts in fictitious names in order to swindle hundreds of thousands of dollars from St George Bank customers between February 2016 and December 2018.

Prosecutors allege she siphoned money into the fake accounts and used the ill-gotten gains to fund a lavish lifestyle.

The 32-year-old is also accused of making fraudulent loan applications to St George and ANZ banks.

Banker ‘destroyed’ after 120 fraud charges (1)

She has pleaded not guilty to a staggering 120 charges, including dealing with the proceeds of a crime and 108 counts of dishonestly gaining a financial advantage by deception.

On Thursday, Ms Daizli’s lawyer Abigail Bannister told the court her client’s life “has been destroyed over the past four years” due to the “completely false” allegations of fraud.

Ms Daizli is due to face a trial in the NSW District Court next month but she fronted court this week for an argument about subpoenas issued to Westpac Bank.

The court was told Westpac, which is now the parent company of Ms Daizli’s former employer St George Bank, has spent countless hours and tens of thousands of dollars tracking down documents sought by the defence.

Westpac’s lawyer Andrew Byrne asked the court to set aside portions of the subpoenas that he argued were oppressive and constituted an illegitimate application of the legal process.

He said the bank has been “bending over backwards” to provide the requested documents, but emphasised the time and cost involved in searching through the “hundreds of millions of pieces of evidence”.

Banker ‘destroyed’ after 120 fraud charges (2)

Banker ‘destroyed’ after 120 fraud charges (3)

One of the records sought by Ms Daizli’s lawyer Abigail Bannister is a record of the staff login details for 19 days when her client is accused of conducting fraudulent transfers.

Ms Bannister said it was a “very critical document” because prosecutors allege Ms Daizli had obtained the login details of several colleagues and used them to appropriate funds on 19 occasions.

She told the court the bank’s policy dictated that employees could be immediately dismissed for sharing login details and they weren’t even allowed to write them down.

Ms Daizli would have had to obtain her colleague’s sensitive login details and then monitor the employee from a different room to ensure they weren’t logged in when she made the fraudulent transactions, Ms Bannister told the court.

She suggested it was possible the St George staffers had innocently conducted the transfers themselves after someone came into the bank and misrepresented themselves.

Ms Bannister said the scenario “leaves the door open” for the possibility that Ms Daizli was also an innocent victim of an unknown fraudster who conned her into opening fake accounts.

Banker ‘destroyed’ after 120 fraud charges (4)

Banker ‘destroyed’ after 120 fraud charges (5)

“For us to see the logins is absolutely crucial,” she stressed.

Yet Mr Byrne argued it would take an “extraordinary amount of time” to conduct the necessary searches of Westpac’s extensive records because they aren’t “a straightforward process”.

Judge Nanette Williams ordered Westpac to “take all reasonable steps” to produce the login records.

However she set aside a request for a chronological log of the transactions conducted by the bank staffers on the same days, dismissing it as “way too wide”.

Ms Bannister also requested a record of the high achieving employees at St George Bank during Ms Daizli’s three year tenure as a customer service specialist.

Judge Williams ordered Westpac to produce the documents by August 19, waving off Ms Bannister’s argument that eight weeks had elapsed since Westpac first said it would take 10 days to produce the documents.

“I don’t care, Ms Bannister. I care about getting the material … to you as soon as possible,” the judge said.

Banker ‘destroyed’ after 120 fraud charges (6)

Banker ‘destroyed’ after 120 fraud charges (7)

Other defence requests, such as for copies investigator’s interviews with staff members in relation to the fraud, were dismissed by Judge Williams for being too broad.

She ordered the parties to return to court on August 19 so Westpac could report on its progress with producing the approved documents.

“This trial is not going to be derailed by the subpoena matters,” the judge declared.

“It’s going to go ahead in September.”

Ms Daizli is on bail under strict conditions, which include a $1,050,000 surety to guarantee she appears in court when required.

She is also facing civil proceedings brought by Westpac Bank in relation to her alleged fraud.

Banker ‘destroyed’ after 120 fraud charges (2024)

FAQs

Banker ‘destroyed’ after 120 fraud charges? ›

A former bank employee's life has been “destroyed” by “completely false” allegations she defrauded multiple banks out of hundreds of thousands of dollars, a court has been told.

Will banks refund fraud charges? ›

While banks are generally obligated to refund money lost to fraud, they may deny the refund if you were negligent or involved in the scam. Whether or not your bank will refund scammed money depends on the bank's policies, the type of scam, and how you paid.

Do banks really investigate fraud charges? ›

Typically, the bank has a team of investigators responsible for investigating suspicious activity that comes up. At a high-level, it involves detecting instances of potential fraud and escalating these cases to investigators who can determine whether it was fraud and, ideally, what type of fraud has occurred and how.

Will a bank compensate for fraud? ›

According to US federal law, banks must reimburse you for unauthorized transactions. However, this protection does not extend to authorized transactions, so depending on the circ*mstances, you might have to bear the loss yourself.

How long does a bank have to resolve a fraud claim? ›

The duration of a bank fraud investigation can vary widely, typically ranging from 30 to 90 days.

Can a bank be held liable for fraud? ›

The Electronic Fund Transfer Act provides important protections when consumers suffer unauthorized withdrawals from their accounts. For instance, so long as a person promptly notifies their bank that access to their account has been stolen, the law limits the person's losses to $50.

Can banks refuse to give you your money? ›

Yes. Your bank may hold the funds according to its funds availability policy. Or it may have placed an exception hold on the deposit. If the bank has placed a hold on the deposit, the bank generally should provide you with […]

How often does bank fraud get caught? ›

It really depends on the actions taken by a cardholder after they notice a possible attack and the prevention methods a bank or card issuer takes to detect fraud. Some estimates say less than 1% of credit card fraud is actually caught, while others say it could be higher but is impossible to know.

What happens if a bank accuses you of fraud? ›

The formal penalties of a bank fraud conviction, like jail time or fines, are serious on their own. In addition, you could also face collateral consequences with maintaining employment or housing. Your reputation will suffer, which could damage your personal relationships.

Do banks look at cameras for fraud? ›

In the unfortunate case of bank robberies, ATM frauds or check fraud, the footage recorded by bank cameras and ATM cameras will help you collect data and identify criminals.

Can a bank deny a fraud claim? ›

If your fraudulent transaction claim is denied by a bank, you should first find out why the claim was denied. For example, the bank might claim that you didn't reasonably protect your identity or account, or it might even have concluded that you did make the purchases and are trying to get out of paying for them.

Can I get money back from the bank after being scammed? ›

If you've transferred money to someone because of a scam

Your bank or building society should reimburse you if it's registered with the Lending Standards Board under their Contingent Reimbursem*nt Model Code (CRM Code). You can check if your bank is registered under the CRM code on the Lending Standards Board website.

Can banks find out who used your card? ›

Bank investigators will usually start with the transaction data and look for likely indicators of fraud. Time stamps, location data, IP addresses, and other elements can be used to prove whether or not the cardholder was involved in the transaction.

What is the statute limitation for bank fraud? ›

The basic statute of limitations for fraud in California is three years, and four for felony fraud, but remember that the clock doesn't start clicking until the victim realizes that fraud has been perpetrated on them.

How long should a bank take to investigate fraud? ›

At present, here's what an investigation into your bank fraud complaint may look like: Initial complaint to the bank – Up to eight weeks. Initial response from FOS – Up to four months (one month to allocate your claim and up to 90 days to send an initial response).

Can you sue a bank for not refunding your money? ›

If the bank fails to conduct a reasonable investigation or comes to a completely unreasonable conclusion with the evidence they have, you may have a claim against the bank for violations of the Electronic Funds Transfers Act (EFTA).

Can I get my money back from the bank if I've been scammed? ›

If you've transferred money to someone because of a scam

Your bank or building society should reimburse you if it's registered with the Lending Standards Board under their Contingent Reimbursem*nt Model Code (CRM Code). You can check if your bank is registered under the CRM code on the Lending Standards Board website.

Will the bank give my money back if I got scammed? ›

Did a scammer make an unauthorized transfer from your bank account? Contact your bank and tell them it was an unauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back.

Do banks refund money if hacked? ›

Can I Get My Money Back? Notify your bank to report any unauthorized transactions, start an investigation. Banks generally refund fraudulent transactions if reported promptly.

Can I ask my bank to refund a payment? ›

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this.

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